Orders are fulfilled by Mallery Press, Inc. If you have a question, please email MalleryPress@aol.com or call (810) 733-8743 for assistance.

A human will respond to your question/call between 9 a.m. and 3 p.m. Eastern time, Monday-Friday.

Credit Cards
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Shipping
We're doing our very best to reduce shipping costs. Here are your choices and what they mean:
  • Inside US-Priority Mail/UPS (ESTIMATED-At least $4.80)
    If we can safely pack all your merchandise into one flat rate envelope we'll charge you what the post office charges us: $4.80. If we have to use a box and go by distance/weight, we'll charge you what the post office charges us. Sometimes it is less expensive to ship by UPS, so we'll do that and charge you what UPS charges us. After we ship your merchandise we'll let you know the TOTAL PRICE we charged to your credit card. If you don't trust us to make the best decision, write CONFIRM SHIPPING FIRST in the comment section of your order. We'll email and make sure the shipping charges are OK before we charge your credit card or send out the merchandise. Obviously, this will delay your order. Also, if you do not want anything shipped UPS, put NO UPS in the comment section of your order.

  • Cheap Ship
    You will be charged $4.80 if you live in the US for shipping when your order is processed on-line. Thankfully, a real person reads each order. If you want us to try and find a less expensive method, write CHEAP SHIP in the comment section of your order. Cheaper means slower. With the new postal rates, we can't save you much unless you're buying flat, lightweight items, some of which can go first class mail, or books (and CDs and DVDs) which can go Media Mail. (NOTE: THEY CAN NOT BE MIXED.) And, since priority mailers and labels are free from the post office, if we have to provide envelopes and labels we have to pass the cost on to you. Here's an APPROXIMATE idea of Cheap Ship prices, based on single items, unless specified:
    • Books, CDs, DVDs: $2.73 - $3.07 (Media Mail: 10-15 days)
      • One copy of Alzheimer's: Forgetting Piece by Piece: $3.07
      • Two copies of Alzheimer's: Forgetting Piece by Piece: $3.28
    IF YOUR ORDER CONTAINS ANY NON-FLAT ITEMS, IT MUST GO PRIORITY MAIL. In other words, you can't mix and match. If you don't trust us to make the best decision, write CONFIRM SHIPPING FIRST in the comment section of your order. We'll email and make sure the shipping charges are OK before we charge your credit card or send out the merchandise. Obviously, this will delay your order.

  • Outside US - Priority International Mail (ESTIMATED - Starts at $9.00)
    If you live outside the US, we only ship Priority International mail. Shipments to Canada and Mexico start at $9.00. Everywhere else starts at $11.00. We will email you if the charge is any more than the estimate to make sure it's OK.

Please note: Michigan residents will be charged Michigan sales tax, except on donations. This is calculated on the total amount of the order, including shipping. (I know. It's a bummer, but we don't make the rules; we just try to follow them.)

We acknowledge all orders with an e-mail telling you when and how we shipped your order.